Legal

Privacy Policy

Last updated: March 21, 2026 · Groundwork Intelligence LLC · Austin, Texas

Plain-English summary: We collect only what we need to respond to you and run our business. We don't sell your data. Ever. We use basic analytics to understand our website. You can ask us to delete your information at any time.

Who we are

Groundwork Intelligence LLC ("Groundwork," "we," "us," or "our") is a company based in Austin, Texas that installs and maintains AI systems for local businesses. Our website is groundwork.bot. You can reach us at hello@groundwork.bot.

What information we collect

We collect information in two ways: what you give us directly, and what we automatically collect when you use our website.

Information you give us: When you fill out our contact form or email us directly, we collect your name, email address, phone number (if provided), business name, and any details you choose to share about your business. We use this information solely to respond to your inquiry and, if you become a client, to provide our services.

Information we collect automatically: When you visit our website, we collect standard analytics data including pages visited, time spent on pages, referring URLs, browser type, and general geographic location (city/region level). This data is anonymous and aggregated — it tells us that "someone from Austin visited the pricing page," not who you are.

How we use your information

We use the information we collect to:

  • Respond to your inquiries and schedule consultations
  • Deliver and manage services to clients
  • Understand how our website is performing and improve it
  • Send occasional updates about Groundwork (you can unsubscribe at any time)
  • Comply with legal obligations

We do not use your information for automated decision-making, profiling, or any purpose you wouldn't reasonably expect based on how you contacted us.

We do not sell your data

We do not sell, rent, trade, or share your personal information with third parties for their marketing purposes. Period.

Who we share information with

We share information with third parties only when necessary to operate our business:

  • Email providers: Our email is hosted by standard email providers. Emails you send us are stored on their servers.
  • Analytics: We use basic web analytics tools (such as privacy-respecting alternatives to Google Analytics) to understand website traffic. These tools receive anonymized, aggregated data.
  • Legal requirements: We may disclose information if required by law, court order, or legal process.

All third-party services we use are contractually bound to protect your data and are prohibited from using it for their own marketing purposes.

Cookies

Our website uses cookies — small text files stored in your browser — for two purposes: to enable basic website functionality, and to support our analytics. We do not use advertising cookies or tracking cookies that follow you across other websites.

You can disable cookies in your browser settings. This may affect some functionality of our website, but you'll still be able to read all content and contact us.

Data retention

We retain contact form submissions and email inquiries for up to 3 years. Client records are retained for 7 years for legal and accounting purposes. Anonymous analytics data is retained for up to 2 years.

Your rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information (subject to legal retention requirements)
  • Opt out of any marketing communications at any time
  • Portability — receive a copy of your data in a common format

To exercise any of these rights, email us at hello@groundwork.bot. We'll respond within 30 days.

Children's privacy

Our website and services are intended for business owners and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, please contact us and we will promptly delete it.

Security

We take reasonable technical and organizational measures to protect your information. This includes encrypted email communications, secure form handling, and limited internal access to contact data. No system is 100% secure, but we take our obligations seriously and respond to security issues promptly.

Changes to this policy

We may update this policy from time to time. When we do, we'll update the "last updated" date at the top of the page. For significant changes, we'll make reasonable efforts to notify clients directly.

Contact us

Questions about this policy or your data? Reach us at: