Plain-English summary: We collect only what we need to respond to you and run our business. We don't sell your data. Ever. We use basic analytics to understand our website. You can ask us to delete your information at any time.
Groundwork Intelligence LLC ("Groundwork," "we," "us," or "our") is a company based in Austin, Texas that installs and maintains AI systems for local businesses. Our website is groundwork.bot. You can reach us at hello@groundwork.bot.
We collect information in two ways: what you give us directly, and what we automatically collect when you use our website.
Information you give us: When you fill out our contact form or email us directly, we collect your name, email address, phone number (if provided), business name, and any details you choose to share about your business. We use this information solely to respond to your inquiry and, if you become a client, to provide our services.
Information we collect automatically: When you visit our website, we collect standard analytics data including pages visited, time spent on pages, referring URLs, browser type, and general geographic location (city/region level). This data is anonymous and aggregated — it tells us that "someone from Austin visited the pricing page," not who you are.
We use the information we collect to:
We do not use your information for automated decision-making, profiling, or any purpose you wouldn't reasonably expect based on how you contacted us.
We do not sell, rent, trade, or share your personal information with third parties for their marketing purposes. Period.
We share information with third parties only when necessary to operate our business:
All third-party services we use are contractually bound to protect your data and are prohibited from using it for their own marketing purposes.
Our website uses cookies — small text files stored in your browser — for two purposes: to enable basic website functionality, and to support our analytics. We do not use advertising cookies or tracking cookies that follow you across other websites.
You can disable cookies in your browser settings. This may affect some functionality of our website, but you'll still be able to read all content and contact us.
We retain contact form submissions and email inquiries for up to 3 years. Client records are retained for 7 years for legal and accounting purposes. Anonymous analytics data is retained for up to 2 years.
You have the right to:
To exercise any of these rights, email us at hello@groundwork.bot. We'll respond within 30 days.
Our website and services are intended for business owners and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, please contact us and we will promptly delete it.
We take reasonable technical and organizational measures to protect your information. This includes encrypted email communications, secure form handling, and limited internal access to contact data. No system is 100% secure, but we take our obligations seriously and respond to security issues promptly.
We may update this policy from time to time. When we do, we'll update the "last updated" date at the top of the page. For significant changes, we'll make reasonable efforts to notify clients directly.
Questions about this policy or your data? Reach us at: